Rackspace Email Hosting: A Comprehensive Review
Rackspace email hosting is a service that manages your business communication needs effortlessly. Known for its comprehensive solutions, it offers a reliable environment for businesses seeking high uptime and robust security.
Understanding Rackspace Email Hosting
Rackspace has long been a player in the cloud computing market, offering managed hosting services that encompass various needs from cloud hosting to professional services like migration assistance. Within its suite of offerings, Rackspace Email stands out by providing businesses a dedicated platform for handling email communications without the fuss of bundled products.
Key Features and Offerings
The Rackspace Email hosting service provides users with fully managed email hosting solutions based on the Microsoft Exchange platform. Key features include:
- 100% uptime guarantee, ensuring your emails are always accessible.
- Generous storage with 100GB mailboxes.
- Premium anti-spam and anti-virus services included as standard.
- Sync capabilities for mobile devices such as iPhone, Android, and Windows Phone.
Pricing Structure
Rackspace Email is competitively priced, making it an attractive option for businesses. The service starts at $2.99 per mailbox per month with basic features, but users can opt for Rackspace Email Plus at $3.99 per mailbox per month for enhanced functionality, which includes cloud storage and contact sync.
For businesses looking towards a more robust solution, Rackspace offers Hosted Exchange plans from $10.99 per mailbox per month, providing a scalable approach with access to Microsoft Office tools and extensive customer support.
Strengths of Rackspace Email
While many email hosting services come bundled with other applications, Rackspace focuses on ensuring their email solutions are distinct and performance-oriented. Uptime and reliability are crucial, and Rackspace commits to this by establishing a solid, financially-backed uptime guarantee.
Comprehensive Support
Rackspace is heralded for its exceptional customer service, termed Fanatical Support. This includes 24/7 phone, online, and chat support ensuring that issues are resolved swiftly and with personal attention—features indispensable for business-grade email hosting.
Data Security and Privacy
Security is a priority with Rackspace Email, employing sophisticated data protection measures and encryption strategies to safeguard user data. This is complemented by collaboration features that integrate seamlessly with Microsoft Office tools, promoting efficiency and productivity across teams.
Areas for Improvement
No service is without its weaknesses, and for Rackspace, a notable issue is its account creation process. Prospective users can face a somewhat cumbersome approval procedure, which may delay access to services and lead to frustration.
Moreover, the interface, while functional, has been described as slightly outdated compared to competitors, lacking sleek design elements seen in other modern platforms.
Conclusion: Is Rackspace Email Right for You?
If your business values reliable and secure email communication, Rackspace presents a strong choice, especially if you already use other Rackspace cloud services. However, it’s essential to consider the initial setup hurdles and evaluate whether the interface meets your user experience expectations. Overall, for robust, business-focused email solutions, Rackspace stands out with its dedicated support and unwavering service reliability.
Rackspace Email provides businesses with the tools necessary to communicate efficiently and securely, making it an option worth considering for those prepared to invest in a premium service.
